Categories

Return Policy


Like many retailers, we guarantee our products; if an item hasn’t met your expectations, you can bring it back. Unlike most retailers, we also guarantee the product selection advice offered through our catalog, website, and staff; if an item you’ve purchased based on this advice turns out to be unsuitable, you can bring it back. In either case, simply return the item for exchange, refund, repair, or credit. 

If you have any questions about our guarantee, please, email us at redwingapparel@gmail.com, or call us at 503-341-8378. 

Returns and Exchanges 

Returns and exchanges can be made at any one of our stores, or by mail. Please call our Service Center, if you wish to return or cancel an order placed online. Please note: Our retail stores cannot accept returns by mail or courier. 

Returning by mail 

  • Within the US: Returned items must be sent via insured, prepaid Regular US Mail. Ensuring your return allows you to track your parcel with the US Postal Service. 
Please Note: We cannot accept CODs or courier deliveries.
  • Outside the US: Ship goods prepaid, by insured ground shipping. To avoid unnecessary delays, please write “U.S. Goods returning” on the outside of the package. 



Please Note: Do not return items by UPS or other carriers, as duty and / or brokerage fees will be charged, and your return will be refused by Red Wing Apparel